Requires the New York City department of housing preservation and development to make contact with the complainant to verify restoration of service before concluding an investigation into a violation of heat and hot water service requirements.

This bill requires the New York City Department of Housing Preservation and Development to contact tenants who have complained about lack of heat or hot water. They must confirm that the service has been restored before they can close their investigation into the complaint. This aims to ensure that tenants' issues are fully addressed.

Supporters of the bill argue that it strengthens tenant protections by ensuring that complaints about essential services like heat and hot water are thoroughly investigated. They believe this will lead to better living conditions for residents and hold landlords accountable for maintaining their properties.

Critics of the bill may argue that it could slow down the investigation process by adding an extra step for the Department of Housing Preservation and Development. They might contend that this could lead to delays in closing cases and could overwhelm the department with additional contact requirements.